Shipping policy

Shipping Policy

At EnvyCollection, we aim to get your order to you as quickly and safely as possible! Here’s everything you need to know about our shipping process:

Processing Time:

  • Orders are typically processed within 2-4 business days (Monday - Friday) after being placed.

  • Please note, orders are not shipped or delivered on weekends or public holidays.

Shipping Rates:

  • We offer flat-rate shipping and rates are calculated at checkout based on your delivery location.

Shipping Methods & Delivery Times:

  • Standard Shipping: 5-7 business days

  • Expedited Shipping: 2-3 business days

  • Overnight Shipping: Available for select locations (please contact us for more info)
    Please note: Delivery times are estimates and may vary due to weather conditions, holidays, or other unforeseen circumstances.

International Shipping:

  • We currently offer international shipping to All Country As long as u cover shipping

  • International shipping rates and delivery times will be calculated at checkout.

Order Tracking:

  • Once your order has shipped, you will receive a tracking number via email to track your package’s journey!

Lost or Stolen Packages:

  • We are not responsible for packages that are lost, stolen, or damaged once they are marked as "delivered." If your package is missing, we recommend checking with your local post office or carrier for more information.

  • If an issue occurs, feel free to reach out to our customer service team, and we will assist you in resolving it.

Address Accuracy:

  • Please double-check that your shipping address is correct at checkout. We are not responsible for any delays or misdeliveries due to incorrect addresses.

If you have any further questions or need help, our customer service team is always here to assist you!